About Us
AIS is a national team of trained cleaning professionals, all of whom have a vested interest in our company and share in its success. AIS was formed in response to increasing demand for a professional, eco-friendly cleaning and support service provider for businesses in the UK. Our aim is to provide services and products that promote environmental sustainability by partnering with suppliers who share our concerns about their impact on the environment.
In addition, our service will support your own green initiatives and will save money through a series of practical processes tackling such areas as efficient waste management. Our service dovetails into and actively enhances existing management and sustainability programmes and accreditations you might be working towards.
Our Company
In todays’ ultra-competitive marketplace, the one thing that defines quality companies is their commitment to customer satisfaction.
Headquartered in Erdington, Birmingham we serve customers throughout The United Kingdom, and are available to serve customers wherever they need our services.
Headed by a management team with cleaning industry experience that dates back to 1990, AIS Support Services is a professional organisation providing commercial cleaning and specialised cleaning services for all types and sizes of premises – from small to large offices to industrial, educational, warehouse, and retail locations.
Our customer base is comprised of both privately-owned companies and public sector organisations ranging from facilities of a few hundred square feet to thousands of square feet.
We are ready to attend to all of a customers cleaning and maintenance needs – with our assurance that every job will be completed with our total commitment to customer satisfaction through our responsiveness, the quality of our work, and the personal attention we devote to each customer and contracted assignment.
Headquartered In Erdington, Birmingham
trained staff
a superior clean through our trained staff and on-site supervision to ensure accountability each and every time
on-call 24X7
a local operations team on-call 24 hours a day, available to work at a moment’s notice
environmentally
a safe “green” clean with the use of environmentally friendly products, vacuums and microfiber dusting cloths
Our Mission
AIS SUPPORT SERVICES champions professionalism in the cleaning industry by providing top-quality cleaning and related services that meet and exceed the expectations of today’s demanding corporate, office, industrial and warehouse clients…courteously, responsively, responsibly, dependably, economically and on-time.
Our personal dedication and professional services in support of our mission are the trademarks of AIS by placing our customers at the centre of what we do every day, we have built long-term relationships based on a solid foundation of superior and expert services, innovative and customised solutions, and communications.
Our Employees
AIS teams are staffed by experts in operations and customer service. Their primary responsibility is to ensure our clients’ satisfaction. Each team is overseen by a Contracts Manager who, with decades of experience in the cleaning industry, is the client’s management contact, 24/7, and ensures that the work is done to AIS and the client’s specifications and satisfaction.
Our employees are trustworthy, an attribute of major importance to every facilities or office manager.
Prior to employment, all AIS personnel are required to submit background information and documentation for review in accordance with latest employment legislation. Our staff are required to attend training sessions on cleaning techniques, corporate policies, health & safety and quality performance expectations. They continue to grow professionally through direction while on the job.
With employee understanding of Our Mission and their partnership in meeting our commitment to quality performance and customer satisfaction in every aspect of their work, many of our staff members have established a close professional relationship with customers and have worked at the same location for many years.
Insurance
AIS SUPPORT SERVICES maintains a comprehensive commercial insurance policy plan for
our the industry, including:
